At SILLENE, your privacy and trust are important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.

Information We Collect

When you use our website or make a purchase, we may collect certain personal information, including:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Order history
• Device and browsing information

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our website and shopping experience
• Communicate order updates and important information
• Prevent fraudulent transactions and unauthorized activity
• Send promotional communications, when permitted

Payment Security

All payments are processed through secure payment providers.

SILLENE does not store or have direct access to your full credit card information.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, personalize content, and enhance your shopping experience.

By using our website, you consent to the use of these technologies.

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

• Payment processors
• Shipping carriers
• Analytics providers
• Marketing and advertising platforms

Your information will never be sold to third parties.

Data Protection

We implement reasonable security measures designed to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of electronic transmission or online storage can be guaranteed as completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@sillene.com.

Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Continued use of our website after updates are posted constitutes acceptance of those changes.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

SILLENE
info@sillene.com